Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
As per the ‘European Consumer Rights Directive’, a part of UK law in the ‘Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013’ – change of mind returns are accepted. Your cooling-off period is 14 calendar days from the day after the item was delivered to you. Please contact me by email or letter within 14 calendar days of receipt to let me know if you want to return an item. You then have 14 calendar days from when you let me know to return the item or provide proof of the return.
You can also use the cancellation form, which can be downloaded (see link below) ( although it is not obligatory for you to do so). Telephone cancellations are not accepted.
Cancellation Form (CDs)
This cancellation form is for CD purchases.