This learning material provides a basic introductory awareness of how to communicate effectively in health and social care settings.
PowerPoint (51 Slides) The presentation on this CD explores the skills of effective interpersonal interaction and communication. It examines the factors that enhance and inhibit communication and provides generic guidance on how to communicate effectively. The presentation is fully referenced and can be used in 3 smaller sessions.
- Interpersonal Communication, Body Language, Signs and Symbols, Written Communication, The Communication Cycle, Barriers to Effective Communication, Communication and Culture, Personal Space and Culture, Supportive Skills, Listening Skills, Assertiveness Skills, Managing Difficult Situations
Available on CD or as a Download