Frequently Asked Questions

On this page you will find answers to some of the questions you may have. If you have a question that is not listed please contact me.

How do I order CD resources?

To buy on CD, you can buy from this website or my tablet and mobile friendly website. It can be found here: HSC TRAINING LINK

On my mobile friendly sites, resources are grouped alphabetically A - D, E - L, M - Z.

On this website, the catalogue pages follow on in alphabetical order.

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How do I order a Download rather than a CD?

To buy as a Download (an emailed Zip Folder) you can buy from this website or my tablet and mobile friendly site.'

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How do I pay? 

You can pay via Paypal or BACS. These are the only payment methods I accept.  To make payment via BACS , you must contact me first to make an order (using the CONTACT ME button at the bottom of this page) with a list of pack titles and I will provide you with a business invoice.

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What type of CD will I receive?

All CDs are standard CD R's - this means that once I have put the files onto CD for you, the files cannot be erased or overwritten and the resources you have purchased are safe. I supply all CDs in a plastic wallet with an insert detailing the content of the CD. If you wish to adapt the resources you will need to save the files to your own computer to work on them. 

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When will I receive my resources?

CDs are sent within one working day of receipt of cleared payment by Royal Mail First Class post. Downloads are sent by emailed Zip Folders, usually within 24 hours (Monday to Friday). Please allow longer at weekends and during holidays.

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Can I see a sample from a pack I am thinking of buying?

If you would like me to send you some sample slides please CONTACT me and I will be happy to do so.

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